FAQs
What are these scarves made of?
Zitamere soft scarves are made from 100% pure cashmere that is grown and sourced in the most eco-friendly way.
What are these cashmere products made?
They are made from pure cashmere obtained from Mongolian goats and are handcrafted in Nepal. All our products are designed in Italy.
How do you tell if it is a knit cashmere or woven cashmere?
TBD
What methods of payment do you accept?
We accept debit or credit cards for online payments.
What if my item arrived damanged?
We take extra care to ensure your items are delivered in perfect condition. We believe in 100% customer satisfaction and will gladly help you should this occur. Please see our returns & exchanges policy here.
Do you offer International Shipping?
No, we offer free shipping within the US
How do I clean my cashmere scarves and beanies?
Cashmere has antimicrobial properties and hence they do not require frequent cleaning. However, if you need to clean or remove any stains, we have detailed care instructions here.